Help & Support

How to reach us

For the fastest answer, sign in and use the contact form — it reaches us with your account already attached. No account? Email us at info [at] jobfoto.ch.

Response Time

We typically reply within 1-2 business days.

Office hours: Monday - Friday, 9:00 AM - 6:00 PM (Swiss time)

Common Questions

Account

Downloading Invoices Managing Credits Using Multiple Profiles How to Request a Refund Profile expiry and automatic deletion Deleting Your Profile Deleting Your Account Referral Codes

Troubleshooting

Generation Failed Magic Editor Edit Failed Edit Not Applied My Teeth Look Wrong Images Don't Look Like Me Distorted Images Service Disruption

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